Innovative Interfaces Inc., Emeryville, California: Library Training Consultant

Celebrating 25 years of partnership with the library community, Innovative Interfaces (www.iii.com) is the leader in providing Web-powered, Java-based automated library systems. Its flagship product offering, Millennium, is an acknowledged market leader installed in thousands of libraries in 41 countries around the world. The company is headquartered in Emeryville, California, with offices in Australia, Canada, France, Hong Kong, Korea, Portugal, Spain, Sweden, Taiwan, Thailand, and the United Kingdom.

RESPONSIBILITIES:

• Conduct customer-site and in-house customer training on modules of all Millennium products
• Consult with and advise customers on training phase of the implementation process
• Develop online training tutorials, workshops, and other training resources
• Work with in-house team and managers to resolve problems
• Install on-site equipment per instructions from technical-support team member

• Minimum of two years library or training experience
• Experience training of library staff on the use of automated systems
• Demonstrated experience in one or more of the following areas:
  • Library technical services
  • Data or technical processing
  • Reference in public, academic, or special libraries
• Excellent communication and interpersonal skill
• Strong commitment to customer service
• Thorough understanding of adult learning principles
• MLS or equivalent experience
• Chinese, French or Spanish language skills preferred
• Frequent travel required, minimum of 50%
• Position will be based in Emeryville, CA

Please submit letter of application and resume:

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Last Updated: 4/5/05