| Description: |
Mechanics’ Institute
Information Technology/Technical Support
Full time with benefits
Salary range: $45,000-$48,000
The Mechanics’ Institute Library utilizes hardware and software from
Innovative Interfaces integrated online library system, Millenium; operates
a networked windows server/client-based environment, with approximately 25
staff computers and 14 public access computers, along with dedicated and
networked printers and scanners; offers wired and wireless access Internet
access through a DSL line.
Duties: (Under the general supervision of the Library Director)
- Troubleshoots and maintains all Institute computer hardware, including
staff and public computers, servers, routers, hubs, modems;
- Troubleshoots and maintains computer peripherals, such as networked and dedicated printers and scanners; in addition to audiovisual equipment, such as projectors and sound system used for programs;
- Troubleshoots and maintains the Institute’s phone system, fax machines, and the door security system;
- Works with the Library staff to maintain and upgrade to new releases Innovative’s Millenium software and the Library’s third-party authentication software;
- Evaluates, orders, and installs new software and software upgrades and provides instruction for staff on new products;
- Upgrades Microsoft Office products and trains and supports staff in their use;
- Acts as liaison between the Institute and automation and equipment vendors, Internet service providers, and Innovative Interfaces;
- Schedules and provides preventive maintenance for all computer hardware and upgrades computer software as necessary;
- Maintains data backup systems;
- Acts as system administrator for Millenium;
- Maintains and troubleshoots network connectivity problems and Internet communication functions, such as web access and email functions;
- Monitors developments in the computer and library technology fields and makes recommendations for long-range technology planning.
Minimum Qualifications:
- Associate degree or higher in computer science (or comparable experience)
- Knowledge of networking and LAN/WAN security systems
- Excellent communication skills
- Familiarity with various Microsoft Operating Systems and Office
applications, and Veritas Backup Exec.
- Microsoft Windows Server
- Willingness to support and work collegially with employees at all levels of technical expertise; willingness to provide timely feedback on problems and projects
Desirable Qualifications:
- General understanding of library principles, organization and objectives
- Knowledge of Innovative Interfaces Millenium system or equivalent
To Apply:
Send cover letter, resume, and the names and contact information
of three references to:
Inez Shor Cohen, Director
Mechanics’ Institute Library
57 Post Street
San Francisco, CA 94104
Telephone 415.393.0103
Fax: 415.421.4192
icohen@milibrary.org
Application deadline: April 14,
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